Training for trainers and team leaders
Emotional intelligence is the capacity for recognizing our own feelings and feelings of others, for motivating ourselves and for managing emotions in ourselves and in our relationships. The concept of emotional intelligence is well known: every leader, communicator, trainer and every person who manages workgroups knows the importance of the emotional dimension in the processes of motivation and learning. But how to handle emotions, starting from one’s own and especially in challenging situations, is not so obvious. In order to be effective in their work and advance learning and working groups, more and more professionals need to develop personal and social competences. The course is aimed to enhance these competences and help implementing the development of processes that lead to self- and social awareness and management.